Fill out an application, attach copies of your water bills, and mail it to us. The Sanitation Districts will evaluate your water use and, if your use is below the threshold for your parcel, you will qualify for the reduced charge.

Get copies of your water bills for the last fiscal year (July 1^st through June 30^th); calculate the average daily flow for the entire year and winter months (typically November through February); use the smaller number. If it is less than or equal to one of the following, you will qualify (with limited exceptions) for a reduced charge:

• Single-family home – 0.26 hundred cubic feet
• Condominium – 0.2 hundred cubic feet
• Commercial parcels – Your Proposition 218 notice provided the threshold

Note:  Apartment facilities are not eligible for a reduced charge as they are already being charged at the lowest available rate on a per unit basis. Likewise, commercial parcels with only 1 sewage unit (this number is available on your Prop. 218 notice) are already being charged at the minimum, and thus, are not eligible.

A single-family home with an average daily flow between 0.26 hundred cubic feet (HCF) and 0.20 HCF can qualify for a 25% reduction. With an average daily flow of less than or equal to 0.20 HCF, a single-family home can qualify for a 40% reduction.

A condo with an average daily flow of less 0.2 HCF can qualify for a 25% reduction.

Commercial parcels have a tiered structure that is based on the ratio of your average daily flow (see the question, “How do I know if I qualify” for how to determine this number) to the assumed discharge for your parcel. The assumed discharge equals 1.11 times the daily average threshold that is provided in the low-water rebate section of your Proposition 218 notice.

_{Note: If the percentage reduction would put you below 1 sewage unit, you will be charged for 1 sewage unit (which is the minimum charge).}

• Residential Parcel Application
• Commercial Parcel Application

For residential customers, fill out the one-page application and attach your water bills.

For commercial customers, please review the instructions and use the check list on page 4 of the application package to ensure you include all necessary paperwork.

• Residential Parcel Application
• Commercial Parcel Application

Not necessarily. Some of the paperwork is only required if you opt to have an agent file the application on your behalf. If you are filing the application yourself and not using an agent, you may omit those pages.

No, there is no requirement to use an agent to apply.

You can apply at any time. To ensure that you get any reduced charge for which you are eligible prior to the start of the property tax billing cycle, applications should be submitted to us no later than March 31^st. For any applications received between April 1^st and May 15^th, the Sanitation Districts will work to get the reduced charge entered into the billing system prior to the issuance of the bills. If the Sanitation Districts are not able to that, the Sanitation Districts will work with the County Assessor's Office to issue corrected tax bills prior to the December deadline for payment of the first installment.

For single-family homes and condominiums, once you qualify, the reduced rate will stay in effect until you sell your property; you don't need to re-apply.

For commercial parcels, when you qualify for a rebate for the most recent fiscal year, we will automatically process a rebate for the current year and a reduction for the subsequent fiscal year. If you submit three (3) years of water consumption data, qualify for a rebate, and your water consumption over the three-year period has not varied by more than 25%, you will be eligible to be locked-in for a reduced rate for five years.

You will save yourself a lot of time and paperwork. Unless your flow fluctuates significantly from year to year, there is no real advantage to opting out of the five-year lock-in.

To account for irrigation, the Sanitation Districts evaluate both annual water use and water use during the typical low irrigation months of November through February. The Sanitation Districts use the smaller of the two water uses to determine the low-water rebate.

Owners of shopping centers and regional malls are required to submit water use data in order to be eligible for a reduced rate. Use our standard Application for Refund or Rebate and Reduction of Service Charge to file for a rebate.

Phone
(562) 908-4288, extension 2727
(800) 426-7414, extension 2727 (toll free)

Mail
Sanitation Districts of Los Angeles County
Service Charge Program
P.O. Box 4000
Whittier, CA 90607-4000

Email
rates@lacsd.org

Visit Us
Sanitation Districts Office
Service Charge Program – Room 104
1955 Workman Mill Road
Whittier, CA 90601
7:30 AM to 4:00 PM (Monday through Friday)